I know a few twitter users who have been through this problem - Twitter Account Suspension - One of them being me.
My story is wee bit stranger then a lot of other users I guess. Because not just one, but 5 (of the many) of my twitter accounts had got suspended. Now you must be thinking I am a spammer or din't follow guidelines or I just don't know how to use twitter.
Well - all my suspended twitter accounts got resumed - I hope that clarifies your doubts that I do know how to use it.
So here is the back drop -
1. I have never spammed.
2. 3 out of 5 were corporate accounts so there was no scope of any malicious activity, very selective tweets.
3. Have never used automated (or shady) softwares.
4. Never went for bulk follows or unfollows, max on a day went till 20-30
5. One of my accounts got suspended even before I could email verify it - Strange as hell.
6. Was not doing any cross tweets, marketing.
7. All accounts were decent, different from each other, not serial accounts (over a period of 7 months)
8. No duplicate content over multiple accounts or multiple duplicate updates on one account.
My only guess as to why my accounts were being suspended was that twitter tracks IP and so they thought it was a serial or spam account.
Basically everything I was doing was within the boundaries of twitter leaving me to think
"Why has my Twitter account been suspended for no reason, What did I do?"
Anyways - Once you are out of the deluded frustration, You'd want to get your account back.
I got all of my accounts back, So am pretty good at this one :D
How to contest your twitter account suspension?
Raise a support ticket immediately, whether or not you have received a suspension email from them. Explain clearly why your account should not have been suspended. Please don't be a smart ***. This is business.
You'll get response from someone in twitter team soon and hopefully if you have not violated any rules, your account will be resumed. This process might take 2-5 days. Keep checking your ticket status and respond suitably. (Here)
Don't panic, like I did the first 2-3 times. If you are alright, they'll resume it hopefully.
Oh and why were my accounts suspended, Every time same reply -
"Falsely caught is a spam cloud"
Do you also have a twitter account suspension story? Share it with everybody!
Want to know?: How to Manage Twitter Account Completely with Zero Expense & Minimum Efforts
Want to know?: How to Manage Twitter Account Completely with Zero Expense & Minimum Efforts
